Shipping policy

Shipping Policy – Mawk Luxora

At Mawk Luxora, we are committed to delivering your orders quickly, safely, and efficiently across Pakistan.

📦 Order Processing

All orders are processed within 1–2 working days after confirmation. Orders placed on weekends or public holidays will be processed on the next working day.

🚚 Delivery Time

  • Major Cities: 2–3 working days

  • Other Areas: 3–5 working days

Delivery time may vary due to weather conditions, courier delays, or high order volume.

💰 Shipping Charges

  • Standard Shipping Charges: Rs. 200 – Rs. 300 (depending on location)

  • Free Delivery: Available on selected promotions or minimum order value (if applicable)

📍 Delivery Coverage

We currently deliver all over Pakistan through our trusted courier partners.

📦 Order Tracking

Once your order is shipped, you will receive a tracking number via SMS or WhatsApp so you can track your parcel easily.

❗ Failed Delivery

If the courier is unable to deliver your order due to incorrect address or unavailability, the order may be returned to us. In such cases, re-shipping charges may apply.

📞 Customer Support

If you have any questions regarding your shipment, feel free to contact us:

⚠️ Important Notes

  • Please ensure your address and contact number are correct while placing the order.

  • Mawk Luxora is not responsible for delays caused by courier services or unforeseen circumstances.

  • During sale periods, delivery time may be slightly longer than usual.

Thank you for shopping with Mawk Luxora! 💙